Questions to ask while setting up Returns & Refund Policy.
Q1. Will you accept return?
Q2. For how long will you accept returns since the day of purchase?
a. 15 Days
b. 30 Days
c. Any other
Q3. Can a customer cancel an order once placed?
a. Yes, only within (ENTER TIME) hours of placing the order
b. Yes, only till I have not shipped the order
Q4. Would you need LINKER.store assistance in return management via the store panel?
a. Yes (Please enable Logistic services to ensure that we can help you with reverse logistics. Till logistic services are not enabled, customers can directly coordinate with you for returns)
b. No, I want my customers to directly contact me and coordinate with me for returns
Q5. Who will bear the reverse logistic charges?
a. Customers will bear the full cost and responsibility of shipping returnsI will set the reverse logistic charges and deduct that from the refund
b. I will bear the reverse logistic charges ( in case of damaged, different product send)
(setup reverse logistic charges in Logistic->setting)
Returns & Exchange Policy
Any cancellations, returns or exchange are governed by this policy (“Return Policy”). Unfortunately, currently we do not entertain any claims of refund or exchange.
Any cancellations, returns or exchange are governed by this policy (“Return Policy”). The Return Policy is applicable for 15 days since your purchase. Unfortunately, we could not be to entertain any claims of refund and exchange after that.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
An order can be cancelled within XX hours when it is placed. in which case, the amount in question shall be refunded in full.
After XX hours, it is subject to the returns and exchange clauses outlined within this policy-( we will ask the customer to refuse the delivery and once the product is received at our warehouse we will do a quality check and process the refund)
An order can be cancelled before the item has been shipped, in which case, the amount in question shall be refunded in full.
However, once the item has been shipped and delivered, it is subject to the returns and exchange clauses outlined within this policy.
An order once placed cannot be cancelled. It is subject to the returns and exchange clauses outlined within this policy
2. Non-eligible list
The following goods are exempted from returns, refunds and exchanges:
a) Perishable items such as food, flowers, newspapers or magazines
b) Intimate or Sanitary items
c) Hazardous materials, flammable liquids or gases
d) Gift cards
3. Receipt of good: Returns & Exchange
It is your responsibility to inspect products that you receive. If you have received a product that is defective / damaged / not matching your original order, please do not accept this packageand return the package to the delivery person. If the delivery person refuses to accept this package, you may call us within 24 hours of such delivery to record with us the details of defective / damaged goods. Returns / exchanges due to defective / damaged goods will not be entertained more than 24 hours after you have received the goods.
4. Return Policy
Once shipped, any requests for returns, will be subject to all the following conditions:
a) The items must not be a part of the non-eligiblelist above
b) Items not in their original condition, damaged or missing parts will not be accepted
c) Items that have been opened or that show obvious signs of use will not be accepted
d) Replacement request must be made within 15 days of purchase
5. Exchange Policy
Once shipped, any requests for exchange, will be subject to all the following conditions:
a) Exchange request must be made within 24hours of initial receipt of goods
b) The items are defective/damaged
c) The items must not be a part of the non-eligible list above
6. Procedure for returns / exchange shipping
To return/exchange your product, please initiate return / exchange from the Orders panel
To return/exchange your product, you should mail your product to: . If you need any assistance, please call us at or email us at
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Return shipping is free of charge.
In the case of an exchanged product, it may take time for your exchanged product to reach you andthe time may vary based on your location.
Once we receive the items that are requested for return / exchange, we will inspect the item as per the terms within this policy. If approved, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
We recommend that you purchase shipping insurance as we don’t guarantee that we will receive any items that you return.
In case of any delays or assistance, please call us at or email us at